

You can also reset your FTP Password from the same location or by following these FTP password reset instructionsģ. The main FTP account details were sent with your welcome email after signup but you can also find these details from within the control panel by navigating to FTP/User Account > FTP User as shown below. FTP Host name (This is the server/host name on which your account resides).FTP Password (This is by default the same as your control panel password but if modified will be different).FTP Username (This can be different or shorter than your control panel username).

Locate the FTP details you’ll need to connect to the server.
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Here at Pipe Ten, we take this information very seriously and are encouraging customers to move onto a software which we feel is more secure, but still has the same usability and performance as FileZilla, as well as a somewhat familiar and easy to use interface. Recently we have been made aware that after a fresh download of the popular FTP software FileZilla, our AntiVirus software has analysed files in the download and labelled them as potential malware.Īlthough this has been largely reported as a false positive and is being linked to a PUA (Potentially Unwanted Application) within the software bundle being offered by FileZilla, PUA’s have been known to potentially compromise security and the privacy of the user.
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